Helpers
Getting Paid
Nov 22, 2024
5 min read
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Getting Paid (Helpers)
2Point pays helpers weekly for completed bookings. Follow these steps to ensure you get paid on time:
2Point pays helpers weekly for completed bookings. Follow these steps to ensure you get paid on time:
Step-by-Step: How Helpers Get Paid
- Complete Bookings
- Accept and complete bookings as usual, ensuring you upload the required proof of delivery (such as a completion photo or signature).
- The booking status must be marked as "Completed" in the app.
2. Verify Booking Status
- Confirm that your completed bookings appear as "Completed" in your booking history.
- Only completed and approved bookings are eligible for payout.
3. Check Your Wallet
- Your earnings for each completed booking will be reflected in your in-app wallet.
- Go to the "Wallet" or "Earnings" section to see your current balance and history.
- Request a "withdrawal" request before Friday of every week.
Note: Please enter whole or rounded numbers. For instance, if you maintain a balance of $30.25, request a withdrawal of $30.25
4. Weekly Payout Policy
- 2Point processes payouts once every week, from Friday to Sunday.
- At the end of each week, your wallet balance for all bookings completed and approved during that week will be calculated and available.
Receive Payment
- Payments are sent to your registered payout method (Interac, Stripe, PayPal, etc.) as per your profile settings.
- You will receive a notification when your payout has been processed.
Note: Upcoming update will make this process automated
Track Payment Status
- You can view your payout status and payout history in the "Wallet" section.
- If you have any questions or if a payout is missing, contact support via the app.
Note:
- Ensure your profile, KYC, and payout method are complete and approved to avoid delays.
- Only bookings marked as completed before the weekly cutoff are included in that week's payout cycle.
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