Search our knowledge base for answers to common questions
2Point Logistics is an integrated, technology-enabled logistics platform with active operations in Canada, the United St...
📋Online BookingBook any service instantly via web or mobile. Full form with live pricing before confirmation.Client🗺️Li...
1. Tap "Create Booking"from the home screen or main menu2. Enter addresses— load from Address Book or type a new pickup...
Client Code of ConductAt 2Point Delivery, our mission is to provide seamless and reliable logistics services while foste...
Moving Status & StagesThe 2Point App provides a structured moving flow that incorporates distinct booking statuses a...
🕐Delivery WindowsWindowTime RangePickup DeadlineDelivery DeadlineDuration⚡ Express1–2 hrs from orderWithin 30 min of c...
2Point App offers on-demand last-mile delivery, moving, and cleaning services for both residential and commercial clients. Our services are designed t...
To book a service, download the 2Point App from your app store, create an account, and follow these steps: 1. Select the type of service you need (...
The app provides real-time pricing, so you can see the cost before confirming your booking. The pricing for each service is calculated based on variou...
All Helpers are thoroughly vetted through a comprehensive background check and onboarding process. We provide training to ensure they uphold the highe...
Once your booking is confirmed, you can track your delivery or service in real-time through the app. You will receive updates on the status and locati...
To reschedule or cancel your booking, open the 2Point App, go to your bookings, and select the option to reschedule or cancel. Please note that cancel...
Your satisfaction is our top priority. If you are not satisfied with the service, please contact our support team through the app. Provide details of...
Yes, to ensure a smooth process, please: For deliveries: Ensure the delivery area is clear and accessible. For moving: Pack and label your items,...
To become a Helper, download the 2Point App and apply through the "Become a Helper" section. Complete the application form, undergo the background che...
Clients are required to possess insurance for their homes or offices to cover any small unintentional damages that may occur during the delivery, movi...
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