📊 Booking Statuses
Awaiting payment. Expires after 1 hour if unpaid.
Payment not made in time. Booking is inactive.
Paid — awaiting driver assignment. Cancellable.
Driver matched. Journey begins.
Driver en route to pickup location.
Delivery confirmed and booking closed.
Was this article helpful?
Your feedback helps us improve our documentation
Related Articles
🆕 Creating a Booking
1. Tap "Create Booking"from the home screen or main menu2. Enter addresses— load from Address Book or type a new pickup...
🗺️ Tracking Stages
Order Placed— booking confirmed, awaiting driver assignmentOrder Assigned— driver details and ETA visiblePackage Receive...
🔖 Booking Labels
Download a printable PDF label from the confirmation screen or Bookings → Select Booking → Download LabelLabel contains...